Terms & Conditions

Conclusion of contract:
Your registration is an offer to enter into a service contract under the above terms and conditions. The confirmation sent to you is the declaration of acceptance of this offer.

Right of withdrawal:
You can declare the revocation of your contract declaration in text form (e.g. letter, e-mail). The revocation does not have to contain any reasons. The withdrawal period begins on the day of registration, its duration is 14 days.

The revocation is to be addressed to:

SunGalaa
E. Sohan K. Klinis
Ochsenwiese 1
76228 Karlsruhe
contact@sungalaa.com

Consequences of revocation:
In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. All refund obligations must be met within 30 days of the revocation notice.

Cancellation Policy:
By paying the participation fee, you accept the announcement on which the payment is based (usually, but not exclusively, an info pack, a flyer, an advertisement, the event description) as part of the contract.

The participation fee is non-refundable.

Up to at least 7 working days before the start of the event, you can withdraw from the contract for important reasons and receive a 50% refund of your paid participation fee. In case of cancellation less than 7 working days before the start of the training or in case of no-show, the entire course fee is due.

Cancellation of the contract must be communicated in writing (email or postal mail, address see above under “Cancellation”). Alternatively, a substitute participant can be provided, for whom the same conditions apply.

Should an event not take place and/or be cancelled by the organizer, the participation fee already paid will of course be refunded.

Of course, we will refund all participation fees paid even if the event has to be cancelled due to governmental measures against the Covid 19 pandemic.

If the cancelled event is repeated and you would like to postpone your participation to the new date, we offer to rebook the already paid participation fee to the new date free of charge.